How long does it take to complete a domain transfer?

A domain can take between 1 and 15 days to transfer to Pomatio. The speed depends mainly on the provider of origin. This does not affect the time of setting live your new website, since we can do it before the process finishes.

Is it mandatory to transfer the domain to Pomatio?

No. You can have the domain registered with another provider if you wish, and we will give you instructions so that we can connect it with your Pomatio website.

However, remember that the cost of a domain is included. We explain this in more detail here .

I already have my domain. Can I keep it if I work with Pomatio?

Sure, you have two options:

• Transfer it with us: we include the cost of the annual renewal in our plans and we assist you throughout the process.
• Keep it with your current provider and point it to Pomatio. We will also give you all the necessary instructions for it if this is your chosen option.

What happens if the domain I am looking for is not available?

This could happen for several reasons: the domain is registered by someone else, it could be a premium domain, or it could have too many characters. In this case we will help you find an alternative domain that you like and that fits your business. Simply contact us.

Can I transfer the domain to another provider?

Sure, the domain is yours. As long as you are up to date with your website payments, when you request a transfer to another provider, we will give you the necessary tools to do so and assist you in the process.

Can I have more than one domain?

Yes. Although we include a domain in the monthly plan, you can register with us as many additional domains as you want.

These additional domains can be redirected to your website if you wish.

The domains with the most popular extensions have a very low cost per year. You can read more information and see prices and all available domain extensions (TLDs) here.

Is it advisable to have more than one domain?

Registering more than one domain can allow your customers and users to find you more easily, allows you to cover certain typos and prevent your competitors from registering domains similar to yours.

Will I have my own domain in Pomatio?

Yes. All our plans include the annual renewal of a domain of your choice.

Your website will be displayed under that domain.

How long can I keep my domain?

You can keep your domain as long as you want.

If you cancel your website with us, you can still keep your domain, and when it is time to renew it, we will only charge you the annual cost of the domain (see domain extensions and prices here).

Can I get a refund for the domain?

You can cancel your domain and receive a refund up to 5 days after registration. We do not offer refunds on the domain requested later, and there are some extensions (for example .es) that do not accept refunds.