Get help from the Pomatio Team
Our expert support staff are happy to help.
Please review these common questions & answers before submitting a ticket.
Our headquarters are in Spain but we offer our services internationally.
If you want an online store, we recommend you consult us previously about our supported payment gateways.
If you want a domain with an extension from your country, it is possible that we do not have it, although you can connect these domains with Pomatio if you have them registered with another provider.
The monthly or annual plan includes:
- Hosting on AWS
- Software updates
- Security audits, backups and Firewall
- Automated optimization and performance
- Global infrastructure
- Domain included
- SSL certificate, HTTPS secure connection
- SEO Optimization: Generation of sitemaps, use of HTML markers and tags so that search engines index the content correctly, and integration with Rank Math.
- Technical support
You can see more information here .
With dozens of features and integrations available and hundreds of clients, Pomatio is perfect for all industries.
If you have doubts or you think your needs are very specific, put us to the test! We encourage you to Get in touch to study your case without obligation.
Pomatio is based on WordPress, but is offered as a cloud software with our own theme and a set of various plugins, tweaks and extensions. So we can't just install third-party plugins, but we probably have a solution for you.
In any case, take a look at our Conditions to add a new plugin if you want to suggest the installation of a specific plugin.
Why is it like this?
At Pomatio we take advantage of the best of WordPress and take away all the headaches such as updates, compatibility between features, errors, etc. With us, your website will have behind it a secure software that is evolving and will always be up-to-date.
We often come across clients who have hosted their websites on third-party hosting, have never updated them and have ended up hacking them, or things have stopped working due to lack of compatibility.
And not only are security aspects important, but there are also changes in how things are done at the development level for SEO, in terms of technology used, functional trends, integrations with other tools...
In other words, it is a very changing market and thanks to this approach we always stay up to date and safely.
Still need help? Use the form below to submit a support ticket.
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